Common questions
The taxi has to be booked online through our website by using our booking system. Unfortunately we do not accept any bookings by phone to avoid any misunderstandings.
The booking has to be done at least one day in advance through the website. We accept also the bookings which have been done the same day, it depends on our planning.
The booking system has a google maps integration. You can start with the street name and you will get the suggestion. Also, by giving the company, hotel’s name.
In case if you cannot find it, you can add in field of remarks of your booking your full pick-up / drop off address and we will update your booking.
On the section “Taxi booking”. You need to provide your pick up and destination address, choose the date, time, the amount of the passengers and click on Next.
Any changes in your booking has to be done by email. Simply by replying your confirmation letter or filling in the contact form with your reservation number.
The cancellation can be done 24 hours in advance through the client panel: https://app.airporttaxis.com/my/#/login
No refund will be given for cancellations received less than 24 hours before the scheduled time of the transfer service you wish to cancel.
Office working ours
From Monday till FridayBetween: 09:00 - 17:00
Attention: For a quote, please use our booking system.